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Documentation Index

Fetch the complete documentation index at: https://docs.salesfrank.com/llms.txt

Use this file to discover all available pages before exploring further.

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Test Your Agent

Before launching a campaign with real leads, you should thoroughly test Frank. This ensures the agent speaks and responds as intended.

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Run a Test Call

The easiest method: call Frank directly in your browser.
1

Open your campaign

Open your campaign and navigate to the Agent tab.
2

Talk to Assistant

Click the Talk to Assistant button. Frank calls you directly in the browser.
3

Run through the conversation

Have a realistic conversation. Test different scenarios:
  • Normal interest
  • Objections (“No time”, “Not interested”, “Too expensive”)
  • Appointment booking
  • Questions Frank can’t answer
4

Check the analytics

After the test, find the conversation in the Call History with transcript and AI summary.

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What to Look For When Testing

Opening

Does the opening sound natural? Is the entry clear and concise?

Objection Handling

Does Frank respond convincingly to typical objections from your target audience?

Appointment Booking

If enabled: Does the Cal.com booking work smoothly?

Tone

Does the language match your target audience? Formal/informal address correct?

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Testing Phase After Go-Live

We recommend a short testing phase after the first go-live:
  1. Start with 10–20 leads instead of the full list
  2. Review the first calls in the call history with transcript
  3. Gather feedback from real conversations
  4. Adjust the prompt based on real data
  5. Then scale with the full lead list
Real customer conversations differ from test conversations. Plan a prompt adjustment after the first 50–100 real calls.