Documentation Index
Fetch the complete documentation index at: https://docs.salesfrank.com/llms.txt
Use this file to discover all available pages before exploring further.
Frequently Asked Questions
What format do phone numbers need to be in?
What format do phone numbers need to be in?
SalesFrank requires numbers in international E.164 format: +14155551234 (no spaces, dashes, or brackets).Numbers are automatically validated during CSV upload. Invalid numbers are flagged and skipped.Tip: ChatGPT or Excel can help you convert an existing list to the correct format.
How many leads can I upload per campaign?
How many leads can I upload per campaign?
There is no fixed limit. For getting started, we recommend testing with a smaller group (50–100 leads) before launching a large campaign.
How do I test my agent before launching?
How do I test my agent before launching?
Use the Talk to Assistant feature in the campaign dashboard. This lets you call Frank directly in the browser and test the conversation.→ More about testing
What happens when Frank reaches a voicemail?
What happens when Frank reaches a voicemail?
You can configure in the campaign options whether Frank should hang up or leave a message when reaching voicemail.→ Voicemail settings
Can Frank also handle inbound calls?
Can Frank also handle inbound calls?
SalesFrank is currently focused on outbound calls. Inbound functionality is planned for a future version.
What phone number options are available?
What phone number options are available?
There are three options:
- Verified Caller ID (recommended): Your own mobile number, setup in 2 minutes
- Twilio number via SalesFrank: Request a new number, may require business registration
- SIP Trunk: For advanced users with their own phone system
Is SalesFrank GDPR compliant?
Is SalesFrank GDPR compliant?
Yes. All data is processed on European servers. You can find details in our Privacy Policy.
Can I run multiple campaigns simultaneously?
Can I run multiple campaigns simultaneously?
Yes, you can run multiple campaigns in parallel. Pay attention to call times and make sure you have enough leads and sufficient phone number capacity.
How do I improve my campaign results?
How do I improve my campaign results?
The most important levers are: prompt quality, lead quality, and call timing. Check out our Best Practices and the Prompt Guide.
Where can I get support if I'm stuck?
Where can I get support if I'm stuck?
Write to us at support@salesfrank.com or use the live chat in the dashboard.