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What is the Campaign Overview?

The Campaign Overview is the home screen of the SalesFrank application. It lists all campaigns you have created.

Information per Campaign

For each campaign, the following information is displayed at a glance:
ColumnDescription
NameThe campaign name you assigned
TypeOutbound Calls or Lead Qualification
StatusCurrent state of the campaign (active, paused, completed)
Total LeadsTotal number of leads in this campaign
In ProgressNumber of leads Frank still intends to call
CompletedNumber of leads Frank has finished processing
ReachedNumber of leads where a conversation took place

Actions

  • Create New Campaign – opens the creation dialog with campaign type selection
  • Open Campaign – click on a campaign to open the detail view with all six tabs
Inside a campaign you have access to six configuration areas: Analytics, Leads, Agent, Schedule, Options, and Call-to-Action.