> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salesfrank.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tab: Schedule

> Configure calling windows, follow-up strategy, and maximum call attempts.

## Overview

The **Schedule** tab is where you define when and how often Frank places calls. This includes daily calling windows, maximum number of attempts, and the follow-up strategy.

***

## Calling Windows

### Timezone

First, select the timezone that the calling windows should apply to. All call times are interpreted in this timezone.

### Windows per Day

For each day of the week, you can define **one or more time windows** during which Frank is allowed to call. Calls will never be placed outside these windows.

**Example:**

| Day       | Window 1    | Window 2    |
| --------- | ----------- | ----------- |
| Monday    | 09:00–12:00 | 17:00–19:00 |
| Tuesday   | 09:00–12:00 | 14:00–18:00 |
| Wednesday | 09:00–17:00 | –           |
| Thursday  | 09:00–12:00 | 17:00–19:00 |
| Friday    | 09:00–15:00 | –           |

<Tip>
  Tailor calling windows to your audience. B2B contacts are typically reachable between 9am and 5pm. B2C contacts are often better reached in the early evening between 5pm and 7pm.
</Tip>

### Maximum Call Attempts per Day

Define how many call attempts Frank makes per **lead per day** at most.

***

## Maximum Total Attempts

Define after how many unsuccessful total attempts Frank marks a lead as **Completed** and stops calling.

***

## Follow-up Strategy

SalesFrank offers two approaches to follow-up scheduling:

### Option 1: Smart Calling

Frank automatically decides when follow-ups happen. There are three intensity levels:

<Tabs>
  <Tab title="Aggressive">
    **Best for:** Lead qualification, time-sensitive campaigns, hot leads

    | Period    | Call frequency  |
    | --------- | --------------- |
    | Day 1     | Up to 3 calls   |
    | Days 2–10 | 2 calls per day |
    | Day 11+   | 1 call per day  |
  </Tab>

  <Tab title="Moderate">
    **Best for:** General outreach, standard cold calling

    | Period    | Call frequency  |
    | --------- | --------------- |
    | Day 1     | Up to 3 calls   |
    | Days 2–4  | 2 calls per day |
    | Days 5–10 | 1 call per day  |
    | Day 11+   | 1 call per week |
  </Tab>

  <Tab title="Conservative">
    **Best for:** Follow-ups, nurture campaigns, reactivation

    | Period   | Call frequency  |
    | -------- | --------------- |
    | Day 1    | Up to 2 calls   |
    | Days 2–4 | 1 call per day  |
    | Day 5+   | 1 call per week |
  </Tab>
</Tabs>

<Info>
  For **Lead Qualification campaigns**, Frank optimizes for high call frequency early on while the lead is still "warm." For **Outbound campaigns**, calls are distributed across different times of day to maximize reachability.
</Info>

### Option 2: Custom Intervals

Define follow-up intervals manually. Set how many attempts should be made and how much time should pass between each attempt.

<Note>
  Manually defined intervals are always reconciled with the configured calling windows. Calls will never be placed outside the defined time windows.
</Note>

***

## Estimated Campaign Duration

Based on your schedule settings, SalesFrank automatically shows you an estimated time to complete calling all leads in the campaign.