> ## Documentation Index
> Fetch the complete documentation index at: https://docs.salesfrank.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Call History

> A cross-campaign overview of all calls placed through SalesFrank.

## Overview

The **Call History** is accessible from the left menu and provides a complete, cross-campaign list of all calls placed through SalesFrank – both outbound and inbound.

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## What Is Displayed?

For each call in the history, you can see:

* Date and time
* Lead name and phone number
* Associated campaign
* Direction (outbound / inbound)
* Call outcome
* Call duration

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## Call Details

Click on any entry in the list to open the detail view. Depending on your configuration, you will find:

* The full **conversation transcript**
* The **recording** as an audio file (if recordings are enabled)
* Data extracted via AI Data Extraction

<Note>
  The Call History is different from the Analytics tab inside a campaign: while the campaign tab shows only the calls of that single campaign, the Call History aggregates all calls from all campaigns in one place.
</Note>